01 Information We Collect
We collect information to provide better services and ensure smooth delivery of your jewellery orders. The types of data collected include:
Personal Data
- Full Name & Mobile Number
- Email & Shipping Address
- Billing & Invoice Details
Technical Data
- IP Address & Device Type
- Browser Type & Operating System
- Website Session & Page Views
02 How We Use Your Information
Your data is strictly processed to execute purchases, fulfill services, and enhance overall store experience:
- Order Fulfilling: Processing payments, generating BIS hallmarked invoices, and arranging insured courier shipping.
- Communication: Sending real-time SMS/Email updates regarding order dispatch, delivery alerts, and support queries.
- Fraud Prevention: Detecting fraudulent transactions and maintaining 256-bit encrypted checkout safety.
03 Cookies & Tracking
We use session cookies and persistent cookies to remember your shopping cart items, keep you logged in, and personalize recommended jewellery pieces.
You can modify or disable cookies anytime directly through your web browser preferences.04 Sharing Your Information
We never sell or rent your personal information to third parties. Data is shared strictly on a need-to-know basis with trusted operational partners:
05 Data Security
All sensitive customer transactions are conducted over SSL (Secure Sockets Layer) encrypted connections. Payment credentials (card numbers, UPI PINs) are never saved on our servers.
06 Your Data Rights
You reserve full ownership over your account data. You can request:
- • Correction or updating of address & profile details
- • Permanent deletion of your user account
- • Opt-out from promotional newsletter communications
07 Contact Us Regarding Privacy
If you have questions or complaints regarding our privacy compliance, please contact our privacy officer:
