01 General Overview
These Terms & Conditions govern your usage of our website, mobile application, and purchasing services. If you do not agree with any part of these terms, please refrain from using our services.
02 Products & Services Representation
We specialize in BIS Hallmarked Gold, Certified Diamond, and Kundan jewellery.
- All product images and carat details are provided for exact reference. Minor variations in gemstone shades may occur due to natural stone cuts and screen resolutions.
- Product availability is real-time and subject to stock change without prior notice.
03 Pricing & Payment Terms
All listed product prices are in Indian Rupees (INR ₹) inclusive of all applicable GST taxes.
- Prices are updated daily according to live bullion market rates.
- Payments are processed securely via encrypted 256-Bit gateways (Razorpay, Credit/Debit Cards, UPI, NetBanking).
- An order is considered confirmed only upon successful payment authorization.
04 Orders & Cancellation Rules
Customer Cancellation
Orders can be cancelled before dispatch directly from the account dashboard for a 100% full refund[cite: 6, 7].
Store Cancellation Rights
We reserve the right to decline or cancel orders due to pricing glitches, stock shortage, or security flags[cite: 6, 7].
05 Shipping & Delivery Guidelines
Delivery timelines provided at checkout are estimates. While we guarantee 100% insured transit shipping[cite: 5], Cignet is not liable for minor carrier delays caused by extreme weather, natural events, or regional entry checks[cite: 5, 6].
06 Returns, Refunds & BIS Guarantee
Returns are processed strictly in accordance with our 15-day return policy[cite: 5, 6]. Every piece shipped comes with BIS Hallmark certification & authentic purity guarantee tags.
Custom engraved or altered jewellery is strictly excluded from return eligibility[cite: 5].07 User Conduct & Responsibilities
By creating an account, you agree:
- • To provide authentic shipping address and valid phone credentials.
- • Not to attempt unauthorized access or reverse engineering of store systems.
- • Not to engage in fraudulent checkout activities.
08 Intellectual Property Rights
All website content including logo graphics, jewellery designs, product imagery, and CSS markup is protected intellectual property. Reproduction without written authorization is strictly prohibited.
09 Governing Law & Contact Us
These Terms shall be governed and interpreted under the laws of Rajkot Jurisdiction, Gujarat, India. For any legal or service inquiries, please contact us:
